January 18, 2017 at 3:09 pm #25287
There’s a wiki? I didn’t see that info anywhere! Ha Ha.
There’s an information theory lesson in here somewhere. I just have to find it.
I can see the benefit of having a picture, and step by step instructions, and a FAQ section being useful, but having three places with the instructions is just more maintenance.
No matter what you do though, people will always ask questions, if they have the patience to wait for an answer, and don’t have the time (or willingness) to read the docs that are prepared.
It, of course, sucks for you unless your goal in life is great customer service.January 18, 2017 at 4:03 pm #25291
We get the same thing over at XDA Devs. The information that is needed is usually in the first post, but the question gets asked at least every 20 posts or so. A lot of times, it gets answered, but sometimes you’ll see a “read the OP” reply, then 5 or 6 posts about XDA not being “noob friendly”.January 18, 2017 at 4:17 pm #25292
I used to be pretty die hard XDA. Then it became a case of diminishing returns, the time vs the bugs. I needed something that always worked, I lost the free time to set everything up all the time.
I think here it to me/us it is the same question getting asked all the time, they just don’t know what to call it so it gets asked a lot. When we get them sorted out is is just the same ol’ issues, usually just missing some nuance in the instructions. Luckily here no matter how irritated I get by have to milk out all the details, usually we get them working and they are very appreciative. It’s the ones that get an attitude, and bought all sorts of random parts and expect us all to dedicate a ton of time helping with non standard things.
Don’t get me wrong I love non standard ideas, it is just better for the more experienced to try and push the envelope. You would not believe how many emails I get telling me I should fill the tubes with something to improve rigidity.January 18, 2017 at 5:34 pm #25296
As mentioned above, stickies that get closed are usually great sources of info and put people in a position to ask a more informed question. They are better if useful content gets added to them (keeping them current) that is first approved by the admin or moderators.
I think redirecting everyone to the sites assembly page and then the forum is the way to go and if a specific thread can be referenced, even better.
Also, some sort of troubleshooting guide either on the main site or here that gives possible scenarios or different names for the same problem may help.
Just my $.02January 18, 2017 at 5:42 pm #25297
If questions get asked often in the same way in the forums I put them in the FAQ’s, if it is about assembly I try and update the instructions. examples would be square gantry issues were handled with an instruction update, and endstops, tolerances, shipping ect, are in the faq’s, then things like size questions got there own page, linked in multiple places.
It is extremely difficult to just keep adding pages. We update things all the time. The more pages the more links I have to keep track of. Just this morning an instruction manual from a year and half ago was linked in the forums..I have no idea how or where it was found.
I feel forum stickies are not the solution because if I was providing all the right information the forums would not even be necessary.January 18, 2017 at 6:04 pm #25307
I had never seen the FAQ before searching it just now. There is a lot of good stuff under the information tab. I always went to the instructions first then the forum for info if I couldn’t get what I needed from the instructions. I never really noticed the information tab until now.
By the way, thanks for putting so much work into this. I’m a happy owner of a mpcnc and I’m looking forward to both a lowrider and a mp3dp. I’ll post a build thread once my parts are finished printing. Good timing too as I was just about to attempt a 4×8 plus sized mpcnc. Glad I have another option nowJanuary 18, 2017 at 6:31 pm #25316
I figured I should move the FAQ to the main menu. I think that just solidified it.January 19, 2017 at 1:12 pm #25437
I just put the standoffs on thingiverse. you will need 12 small ones and 4 big ones.
You can print these with very minimal infill, like 10%.January 19, 2017 at 6:01 pm #25464
Z Lead nut holders printed!
Next part could lead to tears…
Attachments:January 19, 2017 at 6:08 pm #25466
Right after I put them up I realized the logo was sideways on the standoffs, so I switched them but didn’t rev the part, nothing else changed just cosmetic. in case yours is the first version.January 19, 2017 at 6:23 pm #25468
I just downloaded them about a half hour ago, I think I got the new version. One of the points point do the end with a hole? I’m actually printing the 4 big ones right now.January 19, 2017 at 6:36 pm #25472
yup that’s the newer ones.January 20, 2017 at 4:58 am #25511January 20, 2017 at 8:18 am #25539
Almost all the parts are up now, 1 left and it’s mirror. Which I will do in a few minutes, and 1 more dxf.
I still need to edit the lcd case and the ramps case. I am sure some people will not like my choice for these but I can only do so much and they are easily swapped for anything else.
I need to catch up on the assembly drawings, and get the bom and stuff up. I think I am going to take a half day today but we will see how far I get after the days orders.January 20, 2017 at 9:23 am #25546
Yeah awesome.. Let us know when you have a hardware bundle, and I will order it ASAP.January 21, 2017 at 9:25 am #25654January 21, 2017 at 2:25 pm #25695
Looking good! What type of wood is that?January 21, 2017 at 2:52 pm #25700
The crappy birch plywood they sell at Lowes. Only 2 batches of parts left to print! Have the mirrored YZ roller printing now, then the cone shaped skate wheel thingy after that.January 21, 2017 at 3:01 pm #25702
That cone thing is my least favorite part, I want to make something different.January 22, 2017 at 1:05 pm #25781
Went to the hardware store and picked up longer bolts. I’ve not found 1.75″ bolts anywhere, so I just got 2″. If they’re too long, well that’s why they invented cutoff wheels!January 22, 2017 at 1:08 pm #25782
2″ should be fine. I figured everyone would use different thickness plates so I tried to be mindful of long bolts.January 22, 2017 at 4:18 pm #25799
Barry checkout boltdepot.com for the less common stuff.
Your build is looking good!February 11, 2017 at 1:09 pm #27247
Woot! Parts ordered!! Ryan, we need to be able to order longer bits of belt from the store!February 11, 2017 at 3:31 pm #27262
Awesome… Your timing is pretty good. The wiring harnesses should be here monday. I’ll send you one so you might not ship until tuesday. As for the belts, order what you need and I cut it in one length. But i will put up a LowRider option as well. Thanks!February 11, 2017 at 7:19 pm #27274
About how much would I need to be able to cut a full sheet of plywood?February 11, 2017 at 7:19 pm #27275
3 milesFebruary 11, 2017 at 7:21 pm #27277
HahahahaahhahahahaFebruary 11, 2017 at 7:21 pm #27278
HAHAHA, sorry, I’m looking.
I updated my cost BOM but Not the parts list, my bad.
I have 8 meters written down. Let me double checkFebruary 11, 2017 at 7:23 pm #27279
That sounds about right 5 feet wide 9 feet long times 2=23 feet plus some extraFebruary 11, 2017 at 7:24 pm #27280
I’ll throw it in don’t worry,
Well maybe worry I tend to forget things…but I have made a note.
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